With so much uncertainty around what we can and can’t do, effective communication with your customers is essential right now. For those lucky enough to be able to keep themselves at home with the right provisions and technology, it’s a shift in the norm. There’s been a fundamental change in what people are comfortable with as the ways of doing business have been totally redefined.
This is an overwhelming period of fears and uncertainties for many as we now live in, wait for it… unprecedented times. Whilst you are probably sick of hearing that term, it doesn’t diminish from how ‘normal’ as we know it, for now, has changed how we can do business.
If you are one of the fortunate ones at home reading this article, you’re probably looking for strategies and approaches to ensure your small business stays afloat throughout this pandemic.
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